Effect of Waiting Room Facilities on Passenger Comfort at Mopah Merauke Airport
), Ika Fathin Resti Martanti(2),
(1) Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta
(2) Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta
Corresponding Author
Abstract
Mopah Merauke Airport is one of the airports serving flights in Merauke, South Papua. The purpose of this study is to find out whether waiting room facilities affect passenger comfort, and how much waiting room facilities affect passenger comfort at Mopah Merauke Airport. This research uses quantitative methods. The research was conducted at Mopah Merauke Airport from 1 to 31 December 2022 where passengers at Mopah Merauke Airport were the objects of this study. The source of the data used in this study was obtained from the results of distributing questionnaires to passenger respondents at Mopah Merauke Airport. The results of the study concluded that the waiting room facilities had a significant effect on passenger comfort of 68.6%.
Keywords
References
Biro Komunikasi dan Informasi Publik. 2016. Tentang Bandara Mopah dan Pelayanan Jasa Transportasi Udara di Ujung Timur Indonesia. Jakarta: Kementrian Perhubungan Indonesia.
Ghozali, 2016. Uji Reliabilitas, Uji Koefisien Determinasi R2.
Peraturan Direktur Jenderal Perhubungan Udara: SKEP/77/VI/2005 Tentang pengoperasian Fasilitas Bandar Udara. 2005. Jakarta: Menteri Perhubungan Indonesia.
Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
Article Metrics
Abstract View
: 112 times
Download : 116 times
DOI: 10.57235/jetish.v2i1.342
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Wahyu Dian Rositasari, Ika Fathin Resti Martanti
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
