PUTRIE, Annike Resty; KUSUMAWARDANI, Diva Alifa. Pengaruh Service Excellent Petugas Ground Handling Terhadap Kepuasan Penumpang Maskapai Lion Air di Bandar Udara Internasional Jenderal Ahmad Yani Semarang. Journal of Humanities Education Management Accounting and Transportation, [S. l.], v. 1, n. 2, p. 194–204, 2024. DOI: 10.57235/hemat.v1i2.2263. Disponível em: https://rayyanjurnal.com/index.php/HEMAT/article/view/2263. Acesso em: 21 may. 2026.