Analysis of Factors that Influence Job Satisfaction on Employee Performance
), Afnina Afnina(2),
(1) Universitas Terbuka
(2) Sekolah Tinggi Ilmu Kesehatan (STIKes) Bustanul Ulum Langsa
Corresponding Author
Abstract
The aim of the research is to find out whether job satisfaction factors such as remuneration, workload, and leadership attitudes influence employee performance simultaneously and partially. The type of research is quantitative by distributing questionnaires to all employees using saturated sampling, totaling 40 people. Data were processed using the t test, F test, and multiple linear regression. It was found that the most dominant factor influencing employee performance was remuneration, characterized by a regression value of 0.592, followed by leadership attitude 0.405, while workload was 0.322. The influence of the three job satisfaction factors is 50.8% and the remaining 49.2% of performance is influenced by other job satisfaction factors which were not studied. It is recommended that companies monitor employee absenteeism levels, workforce turnover, work morale and employee complaints so that companies will get employees who have high job satisfaction and performance. The findings in this research can complement existing theories and can be a reference for BSI KC Langsa 2 in its efforts to improve employee performance.
Keywords
References
Adha, S., Wandi, D., & Susanto, Y. (2019). Pengaruh Kepuasan Kerja terhadap Kinerja Pegawai pada Dinas Perindustrian, Perdagangan dan ESDM Kabupaten Pandeglang. Jurnal Ekonomi Vokasi, 2(1), 61–72.
Afnina. (2011). Pengaruh Strategi Bauran Promosi terhadap Sikap Konsumen dalam Mengambil Keputusan Menjadi Mahasiswa pada Sekolah Tinggi Ilmu Manajemen Pase Langsa [Universitas Sumatera Utara]. https://repositori.usu.ac.id/handle/123456789/50657
Afnina, A. (2019). Analisa Tingkat Kepuasan Konsumen Pada Perumahan Deno Indah Langsa. Journal of Education, Humaniora and Social Sciences (JEHSS), 1(3), 132–138. https://doi.org/10.34007/jehss.v1i3.27
Afnina, & Alvia, D. (2020). Hubungan Lingkungan Kerja Fisik Terhadap Kepuasan Kerja Perawat di Ruang Rawat Inap RSUD dr. Zubir Mahmud Kabupaten Aceh Timur. Edukes, 3(1).
Afnina, & Nehra, U. (2019). Hubungan Beban Kerja Dan Stres Kerja Dengan Kelelahan Kerja Pada Perawat di Instalasi Bedah Sentral Rumah Sakit Umum Daerah Kota Langsa Tahun 2019. Jurnal Edukes, 2(1).
Ahmad, Y. ., Tewal, B. ., & Taroreh, R. N. (2019). Pengaruh Stres Kerja, Beban Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Pt. Fif Group Manado. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(3), 2303–1174. https://ejournal.unsrat.ac.id/index.php/emba/article/view/23747
Aminadiramohan, A. (2020). Model Peningkatan Kinerja SDM Melalui Kepuasan Kerja, Self Efficacy dan Motivasi Kerja Di Restauran S2 Semarang. Prosiding Konferensi Ilmiah Mahasiswa UNISSULA (KIMU) 4, 1–5.
Andi. (2017). Ragam Model Penelitian & Pengolahannya dengan SPSS. Wahana Komputer.
Arda, M. (2017). Pengaruh Kepuasan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Rakyat Indonesia Cabang Putri Hijau Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 18(1), 45–60. https://doi.org/10.30596/jimb.v18i1.1097
Arif, M. (2023). PERAN KEPEMIMPINAN ISLAM TERHADAP KINERJA KARYAWAN BANK SYARIAH DI KOTA PEKANBARU. 6(November).
Arifudin, O. (2019). Pengaruh Kompensasi Terhadap Kinerja Karyawan Di PT. Global Media (PT.GM) Bandung. Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi), 3(2), 184–190. https://doi.org/10.31955/mea.vol3.iss2.pp18
Asir, M., Yusuf, M., & Ardianto, R. (2022). The Impact Of Compensation, Motivation And Job Satisfaction On Employee Performance In The Company: A Review Literature Universitas PGRI Semarang 1 , Universitas Cipasung Tasikmalaya 2 , Politeknik LP3I Makassar 3 STIA Bandung 4 , Universitas Pertiwi 5 su. Management Studies and Entrepreneurship Journal, 3(6), 2022. http://journal.yrpipku.com/index.php/msej
Auliani, R., & Wulanyani, N. M. S. (2018). Faktor-Faktor Kepuasan Kerja Pada Karyawan Perusahaan Perjalanan Wisata Di Denpasar. Jurnal Psikologi Udayana, 4(02), 426. https://doi.org/10.24843/jpu.2017.v04.i02.p17
Biddle, G. C., Chan, L. H., & Joo, J. H. (2023). Clawback adoptions, managerial compensation incentives, capital investment mix and efficiency. Journal of Corporate Finance, 84, 102506. https://doi.org/10.1016/j.jcorpfin.2023.102506
Bredull, H. (1967). Ergonomie. Zahnarztliche Welt, Zahnarztliche Rundschau, ZWR, Vereinigt Mit Zahnarztliche Reform, 68(6), 212–213.
Damanik, B. E. (2018). Pengaruh Pengembangan Karir Dan Balas Jasa Terhadap Kinerja Pegawai. Ekonomi & Bisnis, 1, 92–102.
Desi Indrawati, A. (2013). Dan Kepuasan Pelanggan Pada Rumah Sakit Swasta. Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan, Vol. 7 No., 135–142.
Fathoni, A. (2016). Manajemen sumber daya manusia. Rineka Cipta.
Fauzan, R. (2015). Dan Komitmen Organisasional Serta. Jurnal Keuangan Dan Perbankan, 19(2), 314–325.
Fortuna, Y. (2016). Faktor-faktor yang mempengaruhi kepuasan kerja terhadap kinerja karyawan pusat pendidikan komputer akuntansi inter nusa dua di Jakarta. Jurnal Ekonomi, 18(3), 366–375.
Gama, A. A. P., & Santoso, B. (2022). The Effect of Incentives and Work Satisfaction on Employee Loyalty in the New Normal Period. JAMBU AIR: Journal of Accounting Management Business and International Research, 1(2), 78–85.
Güngör, P. (2011). The relationship between reward management system and employee performance with the mediating role of motivation: A quantitative study on global banks. Procedia - Social and Behavioral Sciences, 24, 1510–1520. https://doi.org/10.1016/j.sbspro.2011.09.029
Handoko, T. H. (2020). Manajemen Personalia & Sumberdaya Manusia. BPFE.
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160
Iroth, A., Lengkong, V. ictor P. K., & Dotulong, L. O. H. (2018). Pengaruh Kompensasi, Lingkungan Kerja Fisik dan Beban Kerja Terhadap Kepuasan Kerja Pada Beberapa Karyawan Restoran di Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(4), 2098–2107.
Jailani, M. (2012). Kredibilitas Pemimpin Terhadap Kinerja Pegawai Dinas Pengendalian Lahan dan Tata Ruang Kabupaten Kutai Timur. Jurnal Paradigma, 1(3), 402–419.
Jalali, M., Esmaeili, R., Habibi, E., Alizadeh, M., & Karimi, A. (2023). Mental workload profile and its relationship with presenteeism, absenteeism and job performance among surgeons: The mediating role of occupational fatigue. Heliyon, 9(9), e19258. https://doi.org/10.1016/j.heliyon.2023.e19258
Jonathan, S. (2016). Pengukuran Tingkat Kepuasan Pelanggan Untuk Menaikkan Pangsa Pasar. Rineka Cipta.
Kurniawan, A. W. (2012). Pengaruh Kepemimpinan Dan Pengembangan Sumber Daya Manusia Terhadap Kepuasan Kerja, Motivasi Kerja, Dan Kinerja Karyawan Bank Sulselbar. EKUITAS (Jurnal Ekonomi Dan Keuangan), 16(4), 391. https://doi.org/10.24034/j25485024.y2012.v16.i4.2332
Lusri, L., & Siagian, H. (2017). Pengaruh Motivasi Kerja Terhadap Kinerja KaryawanMelalui Kepuasan Kerja Sebagai Variabel Mediasi PadaKaryawan PT. Borwita Citra Prima Surabaya. Agora, 5(1), 1–8. https://publication.petra.ac.id/index.php/manajemen-bisnis/article/view/5259
Mahfudz, M. (2017). Pengaruh Kepuasan Kerja Dan Beban Kerja Terhadap Kinerja Karyawan dan Stres Kerja Sebagai Variabel Mediasi Pada Karyawan Divisi Sales Concumer Pt Bank Negara Indonesia (Persero) Tbk. Jurnal Eksekutif Volume 14 No. 1 Juni 2017 Indonesia, 14(1), 51–75.
Manzoor, F., Wei, L., Bányai, T., Nurunnabi, M., & Subhan, Q. A. (2019). An examination of sustainable HRM practices on job performance: An application of training as a moderator. Sustainability (Switzerland), 11(8), 1–19. https://doi.org/10.3390/su11082263
Marjaya, I., & Pasaribu, F. (2019). Pengaruh Kepemimpinan, Motivasi, Dan Pelatihan Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 129–147. https://doi.org/10.30596/maneggio.v2i1.3650
Mathis, R. L., & Jackson, J. H. (2016a). Human Resource Management (Edisi 10). Salemba Empat.
Mathis, R. L., & Jackson, J. H. (2016b). Human Resource Management (10th ed.). Salemba Empat.
Muayyad, D. M., & Gawi, A. I. O. (2017). Pengaruh Kepuasan Kerja Terhadap Produktivitas Kerja Pegawai Bank Syariah X Kantor Wilayah Ii. Jurnal Manajemen Dan Pemasaran Jasa, 9(1), 75–98. https://doi.org/10.25105/jmpj.v9i1.1396
Mushabe, C., Abreh, M. K., & Mills, C. A. (2022). Reconceptualizing faculty workload as a measure of human resource motivation and performance in higher education. Social Sciences and Humanities Open, 6(1), 100279. https://doi.org/10.1016/j.ssaho.2022.100279
Oe, J., Vi, V., No, N., Kerja, L., Kinerja, T., & Pada, K. (2014). 268907-Pengaruh-Kepemimpinan-Motivasi-Kerja-Dan-Cbd02957. VI(3), 327–344.
Parashakti, R. D., & Setiawan, D. I. (2019). Gaya Kepemimpinan dan Motivasiterhadap Kinerja Karyawan pada Bank BJB Cabang Tangerang. Jurnal Samudra Ekonomi Dan Bisnis, 10(1). https://doi.org/10.33059/jseb.v10i1.1125
Portoghese, I., Galletta, M., Coppola, R. C., Finco, G., & Campagna, M. (2014). Burnout and workload among health care workers: The moderating role of job control. Safety and Health at Work, 5(3), 152–157. https://doi.org/10.1016/j.shaw.2014.05.004
Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi. 7.
Runtuwene, P., Tewal, B., & Mintardjo, C. (2016). Pengaruh Penempatan Kerja, Mutasi Dan Beban Kerja Terhadap Kinerja Karyawan Pada PT Bank Sulutgo Manado. Jurnal Berkala Ilmiah Efisiensi, 16(01), 269–279.
Sakai, T., Hudson, M., Davis, P., & Williams, J. (2013). Integration of academic and clinical performance-Based faculty compensation plans: A system and its impact on an anaesthesiology department. British Journal of Anaesthesia, 111(4), 636–650. https://doi.org/10.1093/bja/aet150
Sartika, Y. (2020). Pengaruh Quality of Work Life ( QWL ) , Motivasi , Dan Reward Terhadap Kinerja Perawat Instalasi Rawat Inap Di RSUD dr . Zubir Mahmud Idi PENDAHULUAN Undang-undang No . 44 tahun 2009 tentang rumah sakit menyatakan rumah sakit merupakan institusi pelayanan. 3(2), 135–144.
Siagian, S. (2019). Manajemen Sumber Daya Manusia. Bumi Aksara.
Sitepu, A. T. (2013). Beban Kerja Dan Motivasi Pengaruhnya Terhadap Kinerja Karyawan Pada Pt. Bank Tabungan Negara Tbk Cabang Manado. Jurnal EMBA, 1(4), 1123–1133. https://doi.org/ISSN: 2303-1174
Soeherlan S, L. (2022). The influence of strategic leadership and motivation on employee performance. International Journal of Health Sciences, 4(1), 3548–3563. https://doi.org/10.53730/ijhs.v6ns1.5499
Sugiarti, A., Hadiyati, E., & Orbaningsih, D. (2021). Pengaruh Kompensasi Dan Beban Kerja Terhadap Kinerja Melalui Kepuasan Kerja Pegawai UKPBJ Sekretariat Daerah Mojokerto. Equilibrium: Jurnal Ekonomi-Manajemen-Akuntansi, 17(1), 37. https://doi.org/10.30742/equilibrium.v17i1.1150
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alphabet.
Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R & D (29th ed.). Alfabeta.
Tentama, F. (2015). Peran Kepuasan Kerja Terhadap Kinerja Pada Guru Pegawai Negeri Sipil (PNS) di Yogyakarta. Jurnal Psikologi Undip, 14(1), 1–8. https://doi.org/10.14710/jpu.14.1.1-8
Triwulan, C. (2023). The Influence of Work Environment and Incentives on Employee Performance through Motivation. International Journal of Social Science and Human Research, 6(09), 119–129. https://doi.org/10.47191/ijsshr/v6-i9-61
Umar, H. (2019). Metode Riset Manajemen Perusahaan. Gramedia Pustaka Utama.
Viswesvaran, C., Ones, D. S., & Schmidt, F. L. (1996). Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, 81(5), 557–574. https://doi.org/10.1037/0021-9010.81.5.557
Vu, T. Van. (2022). Perceived socially responsible HRM, employee organizational identification, and job performance: the moderating effect of perceived organizational response to a global crisis. Heliyon, 8(11), e11563. https://doi.org/10.1016/j.heliyon.2022.e11563
Wang, C., Zhang, S., Ullah, S., Ullah, R., & Ullah, F. (2021). Executive compensation and corporate performance of energy companies around the world. Energy Strategy Reviews, 38(October 2020), 100749. https://doi.org/10.1016/j.esr.2021.100749
Watto, W. A., Fahlevi, M., Mehmood, S., Asdullah, M. A., & Juhandi, N. (2023). Executive compensation: A justified reward or a mis-fortune, an empirical analysis of banks in Pakistan. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100092. https://doi.org/10.1016/j.joitmc.2023.100092
Wexley, & Yukl. (1984). Organizational behavior and personnel psychology. Richard D. Irwin, Inc.
Wijaya, N. S., Aryantika, K. F. ., & Darsana, I. M. (2023). Influence of Leadership And Loyalty On Employee Performance At Royal Regantris Kuta During The Covid-19 Pandemic. Journal of Management Science (JMAS), 6(1), 105–110.
Yetman, R. J. (2022). Director compensation and foundation performance. Journal of Accounting and Public Policy, 41(4), 106990. https://doi.org/10.1016/j.jaccpubpol.2022.106990
Yuniarti, D., & Suprianto, E. (2020). Pengaruh Gaya Kepemimpinan Dan Tingkat Pendidikan Terhadap Kinerja Karyawan Pada Direktoreat Operasi/Produksi Pt. X. Jurnal Industri Elektro Dan Penerbangan, 4(1), 11–19. http://jurnal.unnur.ac.id/index.php/indept/article/view/138/109
Zulkifli, Z. (2022). Faktor-Faktor Yang Mempengaruhi Kinerja Pegawai: Kepemimpinan, Motivasi Dan Kepuasan Kerja (Studi Literature Review Msdm). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 414–423. https://doi.org/10.38035/jmpis.v3i1.886
Article Metrics
Abstract View
: 14 times
Download : 11 times
DOI: 10.57235/jambu air.v3i1.1946
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Mohd Reza Pahlevi
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
