The Influence of Job Satisfaction, Work Motivation and Non-Physical Work Environment on Organizational Citizenship Behavior Companion of the Family Hope Program (PKH) Indragiri Hilir Regency

Authors

  • Jumiati Sasmita Universitas Riau, Indonesia
  • Dini Amalia Universitas Riau, Indonesia

DOI:

https://doi.org/10.57235/jambuair.v4i1.3726

Keywords:

Job Satisfaction, Work Motivation, Non Physical Work Environment, Organizational Citizienship Behavior

Abstract

This study aims to investigate the influence of job satisfaction, work motivation, and the non-physical work environment on Organizational Citizenship Behavior (OCB) among Pendamping Program Keluarga Harapan (PKH) in Kabupaten Indragiri Hilir. The research employs a descriptive approach with a quantitative method. The sampling technique used is saturated sampling, involving the entire population of 74 respondents. Data analysis was conducted using SPSS Statistics 26. The findings indicate that job satisfaction has a positive and significant impact on OCB, work motivation positively and significantly affects OCB, and the non-physical work environment also positively and significantly influences OCB.

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Published

2025-03-25

Issue

Vol. 4 No. 1 (2025): April 2025

Section

Articles

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