RIZAL, Muhammad Roemzy Azizi; YUDIANTO, Kifni. Pengaruh Kinerja Petugas Fasilitas Terminal Terhadap Kepuasan Penumpang di Bandar Udara Internasional Sultan Aji Muhammad Sulaiman Sepinggan Balikpapan Kalimantan Timur. Journal of Citizen Research and Development, [S. l.], v. 1, n. 2, p. 806–810, 2024. DOI: 10.57235/jcrd.v1i2.3954. Disponível em: https://rayyanjurnal.com/index.php/jcrd/article/view/3954. Acesso em: 24 may. 2026.