Effect of Waiting Room Facilities on Passenger Comfort at Mopah Merauke Airport

Authors

  • Wahyu Dian Rositasari Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta, Indonesia
  • Ika Fathin Resti Martanti Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta, Indonesia

DOI:

https://doi.org/10.57235/jetish.v2i1.342

Keywords:

Waiting Room Facilities, Convenience, Passengers, Mopah Merauke Airport.

Abstract

Mopah Merauke Airport is one of the airports serving flights in Merauke, South Papua. The purpose of this study is to find out whether waiting room facilities affect passenger comfort, and how much waiting room facilities affect passenger comfort at Mopah Merauke Airport. This research uses quantitative methods. The research was conducted at Mopah Merauke Airport from 1 to 31 December 2022 where passengers at Mopah Merauke Airport were the objects of this study. The source of the data used in this study was obtained from the results of distributing questionnaires to passenger respondents at Mopah Merauke Airport. The results of the study concluded that the waiting room facilities had a significant effect on passenger comfort of 68.6%.

References

Biro Komunikasi dan Informasi Publik. 2016. Tentang Bandara Mopah dan Pelayanan Jasa Transportasi Udara di Ujung Timur Indonesia. Jakarta: Kementrian Perhubungan Indonesia.

Ghozali, 2016. Uji Reliabilitas, Uji Koefisien Determinasi R2.

Peraturan Direktur Jenderal Perhubungan Udara: SKEP/77/VI/2005 Tentang pengoperasian Fasilitas Bandar Udara. 2005. Jakarta: Menteri Perhubungan Indonesia.

Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.

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Published

2023-03-19

Issue

Vol. 2 No. 1 (2023): March 2023

Section

Articles

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