The Influence of the Work Environment on Employee Performance Through Organizational Citizenship Behavior (OCB) in Surabaya Region III Airport Authority Employees

Fadhilah Eviana Putri; Ika Fathin Resti Martanti

doi:10.57235/aurelia.v2i2.616

The Influence of the Work Environment on Employee Performance Through Organizational Citizenship Behavior (OCB) in Surabaya Region III Airport Authority Employees

Fadhilah Eviana Putri⁽¹⁾, Ika Fathin Resti Martanti⁽²⁾,

(1) Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta
(2) Sekolah Tinggi Teknologi Kedirgantaraan Yogyakarta

Corresponding Author

Abstract

All organizations will definitely require all employees to always develop and optimize every effort so that the performance results achieved can be maximized. To maximize performance, it needs to be supported by a good work environment. The better the work environment in the company results in the better the Organizational Citizenship Behavior (OCB) of employees which will improve performance. This study aims to determine the effect of the work environment on employee performance through Organizational Citizenship Behavior (OCB) in Region III Airport Authority employees. This study used a quantitative method with data collection techniques using a questionnaire. The population in this study is 150 Civil Servants of the Airport Authority Office Region III with a sample of 109 obtained using the slovin formula calculation. Data analysis techniques were performed using SPSS software version 15.0. The results of this study indicate that: (1) there is a significant influence between the work environment on OCB; (2) there is a significant influence between OCB on performance; (3) there is a significant effect of work environment on performance; and (4) there is no indirect effect of work environment on performance through OCB as an intervening variable.

Keywords

Work Environment, Organizational Citizenship Behavior (OCB), and Performance

References

Ardina, G. (2016). Pengaruh Gaya Kepemimpinan dan Iklim Komunikasi Terhadap OCB (Organizational Citizenship Behavior) Dengan Kepuasan Karyawan Sebagai Variabel Intervening Pada Karyawan PT Buana Alam Trirta Gembira Loka Yogyakarta.

Arianto, D. (2017). Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan Melalui Organizational Citizenship Behavior Sebagai Variabel Intervening (Studi Pada Staff PT Kepuh Kencana Arum Mojokerto. Jurnal Ilmu Manajemen Volume 5 Nomor 3.

Arikunto, S. (2014). Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta.

Bahri, S., Zaki, M., & Zulkarnain, F. (2018). Pengaruh Organizational Citizenship Behavior (OCB) dan Lingkungan Kerja Terhadap Kinerja Pegawai Melalui Stres Kerja Pada PT. PLN (Persero) Unit Induk Pembangunan Sumatera Bagian Utara.

Ferdinand, A. (2011). Metode Penelitian Manajemen : Pedoman Penelitian untuk Penulisan Skripsi, Tesis dan Disertasi Ilmu Manajemen (Edisi 3). Indonesia: Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2011). Aplikasi Analisis Multivariate Dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.

Listianto, A. (2020). Pengaruh Lingkungan Kerja dan Komitmen Organisasi Terhadap Kinerja Pegawai dengan Organizational Citizenship Behavior Sebagai Pemediasi (Studi Pada KPP Pratama Singosari).

Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.

Mathis, R. L., & Jackson, J. H. (2000). Human Resources Management (10th ed). South Western: Tomson.

Nugrahaningtyas, D. F., Suprayitno, & Wibowo, E. (2017). Pengaruh Komitmen Organisasi dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior Dengan Kepuasan Kerja Sebagai Variabel Mediasi. Ekonomi dan Kewirausahaan Vol. 17.

Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. California: Sage Publications, Inc.

Sedarmayanti. (2001). Sumber Daya Manusia dan Produktivitas Kerja. Bandung: CV. Mandar Maju.

Sonnentag, S., & Frese, M. (2002). Performance Concepts and Performance Theory. Chichester: John Wiley & Sons Ltd.

Sugiyono. (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung: Alfabeta.

Sugiyono. (2016). Metode Penelitian Manajemen (Pendekatan Kuantitatif, Kualitatif, Kombinasi (Mixed Methods), Penelitian Tindakan (Action Research, dan Penelitian Evaluasi). Bandung: CV Alfabeta.

Sugiyono. (2017). Metode Penelitian Pendidikan: Pendekatan Kuantitatif, Kualitatif, R&D. Bandung: CV Alfabeta.

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alphabet.

Suhardi. (2019). Pengaruh Motivasi Kerja, Kompetensi, Lingkungan Kerja dan Kompensasi Terhadap Kinerja Karyawan PT Asuransi Jiwa di Kota Batam Dengan Organizational Citizenship Behavior Sebagai Variabel Intervening. Jurnal Benefita 4(2), 296-315.

Suka, E. A. (2016, 12 23). Efektivitas Akuntansi Lingkungan Dalam Meningkatkan Nilai Perusahaan. Retrieved from http://repository.umy.ac.id/handle/123456789/7951

Wulandari, P. (2017). Pengaruh Motivasi Kerja dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi Sebagai Variabel Intervening.

Full Text: PDF