Kajian Penanganan Penyimpanan Special Cargo Human Remains di Terminal Kargo Domestik Bandar Udara Internasional Juanda Surabaya

Authors

  • Shakila Ayshia Putri Politeknik Penerbangan Indonesia Curug, Indonesia
  • Elfi Amir Politeknik Penerbangan Indonesia Curug, Indonesia
  • Dian Anggraini Purwaningtyas Politeknik Penerbangan Indonesia Curug, Indonesia

DOI:

https://doi.org/10.57235/aurelia.v4i2.6817

Keywords:

Special Cargo Human Remains, Standar Operasional Prosedur (SOP), Bandar Udara Internasional Juanda Surabaya

Abstract

Peningkatan volume pengiriman kargo human remains di Terminal Kargo Domestik Bandar Udara Internasional Juanda Surabaya menuntut penanganan yang sesuai dengan standar prosedur dan etika layanan. Namun, berdasarkan observasi awal, ditemukan bahwa fasilitas penyimpanan khusus bagi kargo human remains (HUM) belum tersedia, sehingga menimbulkan potensi risiko etis dan operasional. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi selama pelaksanaan On The Job Training. Analisis dilakukan menggunakan model implementasi George Edward III dengan fokus pada variabel komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa meskipun prosedur penanganan telah dijalankan, keterbatasan fasilitas menjadi hambatan utama dalam memberikan layanan yang sesuai standar. Kesimpulannya, perlu dilakukan pengembangan fasilitas ruang penyimpanan khusus serta peningkatan standar prosedur untuk menjamin pelayanan kargo human remains yang aman, etis, dan profesional.

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References

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Fradana, E., Albana, F., Tinggi, S., & Kedirgantaraan, T. (2024). Penanganan Special Cargo Domestik Oleh Unit Cargo Service Bandar Udara Internasional Jenderal Ahmad Yani Semarang. 4.

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Ridho, M., Firnanda, F., & Widagdo, D. (2024). Analisis Kinerja Empu Dalam Melaksanakan Prosedur Incoming Internasional Cargo Human Remains di Pt Angkasa Pura Logistik Cabang Bandar Udara Internasional Ahmad Yani Semarang. Journal of Creative Student Research, 2(4), 233–243.

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Published

2025-07-31

Issue

Vol. 4 No. 2 (2025): July 2025

Section

Articles

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